RootsMagic Shipping and Returns

Shipping Policy

All orders are shipped within one business day. US and Canadian orders are shipped by first class mail. Other international orders are shipped by global priority mail. Actual delivery times depend on the postal systems in each country.

Returns Policy

RootsMagic has a 30-day money-back guarantee.

For physical orders (CDs, books, etc.), the product must be returned within 30 days of purchase to receive a refund of the purchase price minus shipping and handling.

For download orders, a Certificate of Destruction must be downloaded, printed, signed and returned by mail within 30 days of purchse to receive a refund of the purchase price.

Return products or Certificates of Destruction to:

RootsMagic
P.O. Box 495
Springville, Utah 84664
United States